Atelier V&A – Frequently Asked Questions

Where is your showroom located?
We’re on Level 2 of 81 Kaki Bukit Avenue 1, Singapore. Viewings are by appointment only. Please enter through the workshop on Level 1 and take the lift to Level 2.

Can I visit the showroom?
Yes — we welcome stylists, interior designers, trade, and design lovers by appointment. Book a visit here.

What are your opening hours?
Monday to Friday, 10:00 AM – 6:00 PM
Weekend visits available on request.

Is Atelier V&A open to the public?
We are a private design studio and creative showroom. While we’re not open to walk-ins, we love meeting new clients, collaborators and curious creatives — just book ahead. Book a visit here.

PRODUCTS & CUSTOM ORDERS

Are your florals real?
Many of our sculptural florals use preserved or natural elements, while others are handmade using long-lasting materials for a lifelike yet artful finish.

Can I customise a floral or vessel piece?
Yes, we offer made-to-order versions of many of our designs. Lead time is typically 6+ weeks. Browse VandA or Accessories with Intention or get in touch to discuss something bespoke.

Do you make custom furniture?
Yes. Our Atelier One collection is available in tailored sizes, materials and finishes. We also offer custom commissions for residential, retail, and hospitality projects.

Do you ship internationally?
Yes, we can arrange international shipping. Shipping fees and timeframes vary by location and product. Please contact us for a tailored quote.

What is your lead time for made-to-order pieces?
Typically 6-8 weeks. For urgent requests or shorter timelines, let us know — we’ll do our best to accommodate.

STYLING & SERVICES

Do you offer interior styling or sourcing services?
Yes. Our team works across residential and commercial spaces, offering styling, furniture sourcing and art consultation. You can also commission bespoke pieces for your project.

Can you help with commercial spaces or events?
Absolutely. We’ve styled retail stores, showrooms, hospitality venues and photoshoots. Get in touch to discuss your project.

SHOWROOM HIRE & COLLABORATIONS

Can I hire the showroom for a shoot, event, or brand activation?
Yes — the Atelier V&A space is available for curated collaborations. Please visit our Showroom Hire page for rates and booking information.

Do you collaborate with local artists or designers?
We do — Atelier V&A exists to elevate craftsmanship and community. If you’re a maker or creative looking to showcase your work, we’d love to hear from you.

PAYMENT & DELIVERY

What payment methods do you accept?
We accept PayNow, bank transfer, credit card and selected online payments. All details are provided at checkout or during invoicing.

Do you offer trade pricing?
Yes. If you’re a designer, stylist, architect or creative professional, reach out to enquire about our trade program.

Aisha Hillary-Morgan
Email: hello@ateliervanda.com